Financial services companies are often rife with ad hoc workflows established to solve a particular task that is ultimately performed inconsistently...Workflow is one of the primary components of the larger discipline of business process management (BPM)
Capture Distributed capture : The best are capturing all (or almost all) inbound paper documents at the point of receipt in the relevant offices by enabling MFPs and training staff, minimizing data entry by office staff, and routing images to capture queues in centralized capture centers to ensure quality control and rapid ingestion into workflows. They expect to follow the same general methodology for mobile (smartphone and tablet) capture
Key components include Review and Approve Workflow, Policy Versioning and Archive, User/Roles Configuration, and Process Monitoring and Reporting